IoT Service Kit

Created by Miroslav Biňas / mirek

The [IoT Service Kit](https://www.futurice.com/toolkits-and-frameworks/iot-service-kit) is a board game that brings domain experts out of their silos to co-create user-centric IoT experiences.

The Kit consists of three major components: **maps**, **tokens** and **cards**

Maps

The maps provide a general environmental context.

Tokens

The 3D printed tokens are physical representations of users, vehicles, and assets that move in space.

Cards

There are five types of cards:

Sensors
Interactions
Service Cards
Open APIs
User Cards

## How it works

Choose the environment

IoT is all about the context. Building a smart home is completely different from developing a conference venue.

IoT Service Kit comes with a set of popular pre-designed maps. Choose the one which fits your needs the best or create your own map.

Focus on the journey

IoT Services typically involve many different actors and participants. Tokens allow you to design detailed user journeys through your physical space.

Design Interactions

With cards and tokens you can design each and every interaction that happens as part of your service. Move tokens along the map and have them interact with the stationary cards.

After completing your **Service Journey** you will have three different outcomes:

Tech Preview: What types of devices and technologies your service needs to exist

User Journey: A visualization of all the steps and touchpoints that make up your service, from the user’s perspective

Data Mapping: What kinds of data you will need or collect at each step

## Questions?

## Links * [IoT Service Kit Home](https://www.futurice.com/toolkits-and-frameworks/iot-service-kit) * [IoT Service Kit - Futurice GmbH](https://www.service-design-network.org/headlines/iot-service-kit-futurice-gmbh)